Frequently Asked Questions in Clive

Yes! Existing patients can click here to use our online scheduling system! You will be asked to enter your email address and first and last name. After completing these fields, you will progress to the next screen to select your appointment type and then choose your appointment time and date (the calendar shows real time availability)!

If you are new to our office, click here to schedule a New Patient Exam.

New patient paperwork is located on our website under the Patients tab at the top of the page. Our paperwork can be completed and electronically submitted through our secure portal. Click here to access the paperwork!

If it is your first visit to the office, we ask that you plan to spend roughly 40-50 minutes with us. This is your new patient exam where Dr. Adams gets to know you and learn more about your condition and begins to develop a custom treatment plan for you

An average appointment is about 10 minutes. However, if you are going to receive therapy, you can plan to spend 20-30 minutes in our office.

Patients self-check in by using the iPads available at the front desk. Your check in id is your primary contact phone number (including the area code). Please inform the front desk if there are changes to your primary contact number.

Walk-ins are welcome during office hours. Depending on the time of a walk-in appointment, your wait time may be longer than that of a scheduled appointment. Please take this into consideration when deciding to walk-in. To see real time availability and schedule before you walk-in, click here to schedule.

Please refer to our patient financial policies to learn more about our accepted insurance plans.

Many insurance companies now cover chiropractic care, but your out-of-pocket costs depends on your insurance policy. For example, your policy may cover adjustments after a small copay, or your visits may be subject to your policy’s deductible. When your visits are subject to your deductible, your insurance negotiates the rate you pay. Your patient responsibility may vary from $50-$150 per office visit. For insurance patients with deductibles, we offer the option to pay at your visit with one of our time-of-service options, to reduce your out-of-pocket costs. 

If you would like, we would be more than happy to look up your insurance benefits before you visit. We can provide your expected benefits, but do not guarantee your benefits as they are subject to your plan and provisions.

Yes. Payment is required at the time of your visit.

The office is open Monday – Friday.

Dr. Adams
Monday/Wednesday: 6am – 6pm

Tuesday/Thursday: 3pm – 6pm

Friday: 6am – 2pm

Dr. Richer

Tuesday/Thursday: 3pm – 6pm

The office is closed on Saturday and Sunday.

When we are not in the office, our phones are forwarded to an answering service. You may call the office and leave a message with the answering service. If you specify that your call is an emergency, the service will page Dr. Adams. Dr. Adams will return your call if he is available. If he is unavailable, we recommend visiting your nearest Urgent Care/ER.

If you experience severe discomfort outside office hours and symptoms appear life threatening, call 911 immediately.

Our office is located at 13435 University Ave # 150, Ste. 150 in Clive. We are located in the same business strip as the Club Car Restaurant and Five Borough Bagels.

Our fax number is (515) 226-7990.

All billing questions can be directed to the front desk. Call our office during business hours at 515.226.2155 or email info@fullcirclechiro.com.

Medical records are requested by completing an Authorization for the Release of Medical Records form. Click here to access our form online. You may also ask the front desk associate for a form at your visit or email info@fullcirclechiro.com to request the form.

The best way to get in touch with your doctor is to leave a message with the front desk. Our front desk associate will give your message your doctor and they will reach out to you when they are able. You can either call the office at 515.226.2155 or email info@fullcirclechiro.com.