Frequently Asked Questions in Clive

Here are the answers to the most commonly asked questions about chiropractors in Clive. Knowing the answers to these important questions will help you pick the best chiropractor in Clive for you. If we didn't cover a question you may have, give Full Circle Wellness Center a call at (515) 226-2155 and we will be more than happy to help answer your question.

Can I schedule online?

Yes! Existing patients can click here to use our online scheduling system! You will be asked to enter your email address and first and last name. After completing these fields, you will progress to the next screen to select your appointment type and then choose your appointment time and date (the calendar shows real time availability)!

If you are new to our office, click here to schedule a New Patient Exam.

Where can I find the new patient paperwork?

New patient paperwork is located on our website under the Patients tab at the top of the page. Our paperwork can be completed and electronically submitted through our secure portal. Click here to access the paperwork!

How long will my appointment take?

If it is your first visit to the office, we ask that you plan to spend roughly 40-50 minutes with us. This is your new patient exam where Dr. Adams gets to know you and learn more about your condition and begins to develop a custom treatment plan for you

An average appointment is about 10 minutes. However, if you are going to receive therapy, you can plan to spend 20-30 minutes in our office.

How do I check in at the front desk/what is my check in id?

Patients self-check in by using the iPads available at the front desk. Your check in id is your primary contact phone number (including the area code). Please inform the front desk if there are changes to your primary contact number.

Do you take walk-ins?

Walk-ins are welcome during office hours. Depending on the time of a walk-in appointment, your wait time may be longer than that of a scheduled appointment. Please take this into consideration when deciding to walk-in. To see real time availability and schedule before you walk-in, click here to schedule.

What insurance do you accept?

Please refer to our patient financial policies to learn more about our accepted insurance plans.

Does my insurance cover chiropractic care?

Many insurance companies now cover chiropractic care, but your out-of-pocket costs depends on your insurance policy. For example, your policy may cover adjustments after a small copay, or your visits may be subject to your policy’s deductible. When your visits are subject to your deductible, your insurance negotiates the rate you pay. Your patient responsibility may vary from $50-$150 per office visit. For insurance patients with deductibles, we offer the option to pay at your visit with one of our time-of-service options, to reduce your out-of-pocket costs. 

Can you look up my insurance benefits before I come in?

If you would like, we would be more than happy to look up your insurance benefits before you visit. We can provide your expected benefits, but do not guarantee your benefits as they are subject to your plan and provisions.

Do I have to pay at my visit?

Yes. Payment is required at the time of your visit.

What are your doctors’ office hours?

The office is open Monday – Friday.

 

Dr. Adams
Monday/Wednesday: 6am – 6pm

Tuesday/Thursday: 3pm – 6pm

Friday: 6am – 2pm

Dr. Richer

Tuesday/Thursday: 3pm – 6pm

Are you open on Saturday and Sunday?

The office is closed on Saturday and Sunday.

What if I have pain over the weekend?

When we are not in the office, our phones are forwarded to an answering service. You may call the office and leave a message with the answering service. If you specify that your call is an emergency, the service will page Dr. Adams. Dr. Adams will return your call if he is available. If he is unavailable, we recommend visiting your nearest Urgent Care/ER.

If you experience severe discomfort outside office hours and symptoms appear life threatening, call 911 immediately.

Where are you located?

Our office is located at 13435 University Avenue, Ste. 150 in Clive. We are located in the same business strip as the Club Car Restaurant and Five Borough Bagels.

What is your fax number?

Our fax number is (515) 226-7990.

I have a billing question, who should I talk to?

All billing questions can be directed to the front desk. Call our office during business hours at 515.226.2155 or email info@fullcirclechiro.com.

How do I request my records?

Medical records are requested by completing an Authorization for the Release of Medical Records form. Click here to access our form online. You may also ask the front desk associate for a form at your visit or email info@fullcirclechiro.com to request the form.

What is the best way to get in touch with my doctor?

The best way to get in touch with your doctor is to leave a message with the front desk. Our front desk associate will give your message your doctor and they will reach out to you when they are able. You can either call the office at 515.226.2155 or email info@fullcirclechiro.com.

OFFICE HOURS


Monday
8:30am - 6:00pm


Tuesday
3:00pm - 6:00pm


Wednesday
8:30am - 6:00pm


Thursday
3:00pm - 6:00pm


Friday
8:30am - 6:00pm


Saturday & Sunday
Closed

Full Circle Wellness Center

13435 University Avenue
Clive, IA 50325

(515) 226-2155